The ‘MyGuru’ application and service, and related sites, domains, pages or applications (MG), is owned and operated by MyGuru Pty Ltd (ABN 45 168 952 289) (us, our or we).
We recognise the importance of protecting the privacy of any information capable of identifying an individual (Personal Information) and adhere to the Australian Privacy Principles (AAP’s) in the Privacy Amendment (Enhancing Privacy Protection) Act 2012 (Cth), which amends the Privacy Act 1988 (Cth).
MG is an online educational support system used by (amongst others) employees in organisations for the purpose of knowledge sharing and education (Employees)to share advice and best practice by creating video content and participating in conversations in forums or other means. Employees are “users” of MG. MyGuru collects information to register these users to the service, as well as contact details of users to perform business management functions.
If you do not provide your Personal Information to us we may not be able to provide you with the goods and services you have requested.
You may not use a pseudonym in providing Personal Information to us for the purposes associated with using the service, including receiving our Newsletter or general information from our website.
As part of you using MG, we may collect Personal Information about you in order for us to provide you with services, information, news and surveys and for you to take full advantage of our services. To do this it may be necessary for you to provide certain Personal Information to us to collect, hold and use as detailed below.
We will collect User’s Personal Information, via our user registration process or from your employer, in order to provide Users with our MG services or products. This may include first name, surname, title, email address, phone number, a password and your employer..
This may also include Personal Information about the use of MG by you (including which updates you have reviewed and interacted with).
General Enquiries about our services may involve you providing us your Personal Information. This information is necessary for us to respond to your enquiry.
You agree to us collecting, holding and using your Personal Information for these purposes.
Our servers, and third parties we permit to, may gather your IP address and browser details, and related information on location, software, ISP and page requests, to collect website statistics associated with MG. This aggregate information will be used to assist in analysing usage of the site.
Cookies and Applets
Apart from where you have consented, or any disclosure is necessary to achieve the purpose for which Personal Information was submitted, Personal Information may be disclosed in particular situations where we have a reason to believe that doing so is necessary to identify, contact or bring action against anyone who may be damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose Personal Information when we believe in good faith that the law requires disclosure.
We may engage third parties to provide you with goods and services either on our behalf or directly to you, or to assist us or to assist other third parties in providing you with goods and services. In these circumstances only, you agree to the disclosure of your Personal Information to those third parties in order to meet your request or order for any goods or services.
We disclose Personal Information to overseas recipients located in the United States of America and we therefore believe that they protect your Personal Information under their local laws in a substantially similar way to the Australian Privacy Principles and have mechanisms in place should you need to take action to enforce those protections.
We will store Personal Information by holding it in physical form or printed copies, internal database and third party databases or data services for the uses and purposes listed in Clause 3. We will take reasonable steps to destroy or permanently de-identify Personal Information that is no longer needed for any purpose for which the Personal Information may need to be used. However, some Personal Information may need to be stored as archives for record-keeping purposes.
We endeavour to take reasonable steps to protect and keep secure, and ensure the security, integrity and privacy of, Personal Information submitted to us, and ensure it is not misused, lost or accessed without authorisation, and to review and update our security measures regularly.
Our employees and the contractors who provide services to us are obliged to keep Personal Information held by us confidential. However, we will not be held responsible for events arising from unauthorised access to Personal Information.
For more information about privacy in Australia and protecting your privacy, visit the Australian Information Commissioner's website: http://www.oaic.gov.au/.
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